Gaming & Hospitality

Kaercher is a leading insurance broker for the gaming and hospitality industry. Our expertise and unique approach has enabled us to design products that protect our clients from revenue loss. With over 60 years of experience in developing and implementing insurance, our risk management programs are matched to the various niches within this industry including casino, riverboat and Indian gaming, hotels and resorts. As a result of this experience, we have a strong understanding of your inherent risks and we have the solutions that you are looking for from your insurance broker. Kaercher understands your world.

We are skilled at identifying and reducing risks and in turn decreasing insurance costs. Our success is evidenced by the fact that:

    • We represent some of the most prestigious casinos and hotels in the industry like Boyd Gaming.
    • We have strong relationships with leading gaming carriers and the market leverage to negotiate the broadest coverage and the very best pricing
    • We utilize technology to improve our responsiveness, communications and servicing of our gaming clients

The value added services that we offer our gaming clients play an invaluable role in maintaining the high retention rate that we have been able to achieve. For the gaming and hospitality industry, historic as well as potential loss experience, identifies loss control opportunities and service needs in the following areas:

    • Ergonomics to reduce strain and sprain injuries in material handling, coin trays, and similar operations
    • Industrial hygiene evaluations such as noise in the coin counting operations, indoor air quality, etc.
    • Security evaluations for both staff and guests
    • General fire prevention, suppression and life safety evaluations
    • Housekeeping and other controls to reduce the high frequency of slip/trip/fall accidents. Our safety consultants and associates will assist you in reducing future losses by designing loss control programs that reflect both the needs of your operations and the safety regulations that govern the gaming industry.

The popularity of the gaming industry will continue to pose unique claim challenges for risk managers. Whether your operations are land or water-based, a greater influx of patrons and an increased work force will trigger the need for technical claims assistance in the areas of workers’ compensation, Jones Act, general liability and property risks. We employ a staff of seasoned professionals experienced in addressing gaming and hospitality industry claims.